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Shipping, Returns and Exchanges

RETURN & EXCHANGES - Australian purchases only

Kate Wheeler would like you to feel confident when you purchase online and I want to make sure that you are happy with your purchase. If for any reason an item is not what you expected, please email me or call 0415750435. I offer a 14 day change of mind policy. 

There are no returns or exchanges on sale items.


Please note that shipping is not included for all items over 90cm in length.
Please call me on 0415750435 or email me for a shipping quote. 

If you order directly, I will automatically email you with a shipping invoice.

Domestic shipping takes 3-6 business days.

Worldwide shipping is not currently available, please contact me to arrange a quote if interested.


I recommend not hanging your item in direct sunlight.


My artworks are original one off pieces. Any slight markings or variations are intentional. All items are thoroughly checked before sending and packaged with care. In the unlikely event that you receive an item that is faulty or damaged please contact me.

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